Frequently Asked Questions

Each project starts with a complimentary consultation. We meet you in person to gain an understanding of the goals for your space.  This also gives us an opportunity to see how you are currently utilizing the space, and how we can maximize it's potential.  After the consultation, we will email you a proposal that includes the estimated amount of labor your project will take as well as the estimated cost or product.  Upon approval of the proposal, we will send you a contract, collect a deposit and schedule your job.

We send you an electronic invoice when the work is complete which will include your actual labor cost and reimbursement for the product we installed.  We accept Venmo, bank transfers and credit card payments with a small processing fee.  You do have the option of paying by cash or check to avoid the extra processing fee.

 Yes! We like to say that the level of perfection you see depends greatly on the amount of product we install. Typically, we find that the more product, the easier to maintain the space. We will bring a variety of product options for our organizers to pull from because this allows us to customize as we go and choose what works best for your unique space. With that being said, we are happy to incorporate in any containers you already have, and we will always be mindful of your budget.

If you are a client that would like to edit we do ask that you are present during the editing phase of the project. Editing is usually complete within the first 2 hours of our workday. If you do not plan to edit and simply need a space organized you do not have to be present. We do enjoy giving clients a final walkthrough after our installation is complete if they are available.

There is a wide range depending on the condition of your space and how much organizing needs to be done. We charge an hourly rate per organizer for the work done inside your home.  A  one-time sourcing and design fee covers the time we spend finding and obtaining the unique product for your space.  Product is an additional purchase and is recommended to help maintain the space over time. If you have product already in place that you would like us to utilize, we can certainly do that. Sometimes a product switch can make all the difference in maximizing a space, but the client always makes the final call on product investment. We have a minimum labor charge of $500.

Timing varies greatly based on the scope of the project. The proposal we send you will give you a fairly accurate view of how long you can expect your unique project to take. Smaller spaces such as pantries and closets can take between 4-6 hours whereas larger projects such as a large kitchen or garage could take up to 1-2 days. We always keep clients updated on our progress and projected outcomes as we go.

We will happily haul away your trash and donations as long as they don't exceed the limits of the trunks of our SUVs. If the amount surpasses our capabilities, we will use a third party to help us haul away trash and donations, but this extra charge will be discussed with the client beforehand. If you prefer your donations go to a specific charity, we ask that you handle your own donations.

We will never dispose of anything without your permission! In fact, if you do not want to purge at all that is fine with us! We are not minimalists by any means and the degree of purging that is done on the job will always be client led. A well purged space does make our jobs easier and your lives lighter, so we will make recommendations here and there, but the final say is always the clients to make.

The short answer is nothing! Many clients will take the initiative to begin purging a space before we arrive and that is fine, but will not change our process at all. No matter what is done prior to our arrival, we will completely empty a space and categorize the items that come out of it.  This will allow the client to see all of their items and purge what they would like. If a client has any preferences when it comes to donations, we would need to know that prior to the job.  If they have any product that they would like to remain in the space, that would be great to know as well.  Other than that, leave it all to us!